Click on any company name below to rate their customer service. See also print and alphabetic versions; more information and other countries.

us finance	phone	steps to find a human
Accredited Home Lenders	877-683-4466	Press 0
Advanta (business cards)	800-705-7255	1, 0
America First	800-999-3961	0 or say "member services"
American Education Services	800-233-0557	Select language, then press 2, then 00# ar each prompt
American Express	800-528-4800	0 repeatedly
American Funds	800-421-0180	Press 0.
Ameritrade	800-669-3900	3, 3, 0. (Former Datek Clients: 800-823-2835)
AT&T Universal Card	800-423-4343	Do not say anything or push any buttons! It takes awhile, but eventually a human comes on-line!
Bank of America	800 900 9000	At ANY Bank of America number, press *0 to get human.
Bank One	877-226-5663	00
Bayview Loan Services	800-457-5105	Press 0.
Capital One	800-903-3637	For all Capital One #s, press 0 at each prompt or just don't do anything until finally offered option of representative
Charles Schwab	800-435-9050	3, 0
Chase	800-242-7324	At most Chase numbers, press 0 at each prompt; eventually get rep.
Chase Auto Loans	800-346-9670	Press 1, 2, *0
Chase Credit Cards	800-625-5161	Direct to human. (This line is for online issues only.)
Chrysler Financial	800-700-0738	Select language, then press 00
Citi Cards	866-696-5673	Press 0 to get a human is offered at many Citibank numbers.
Citibank	800-756-7047	Otherwise, press 0 at each prompt; eventually get rep.
Citizens Bank	800-922-9999	Press 0,0,0
Columbia Mutual Funds	800-345-6611	Say "representative."
Commerce Bank	800-937-2000	Press 0.
Countrywide Loans	800-669-5864	Press 0 repeatedly
Decision One Mortgage	888-264-3663	Don't press any keys when prompted; they transfer you
Diner's Club	800-729-5309	Press 2.
DirectMerchants Bank	800-379-7999	Press 0 at each prompt; eventually get rep.
Discover	800-347-2683	****
Dodge and Cox	800-621-3979	Press 0.
e*Trade	800-786-2575	#### (4 pound signs)
Edward Jones	314-515-2000	Worldwide corporate HQ in St. Louis, MO still answers 314-515-2000 with switchboard operators, who announce their name as well
Emigrant direct	800-836-1997	Human answers.
Exxon Mobil Card	800-344-4355	000 ignoring message
Fidelity	800-544-6666	ignore prompt for social security number, just enter ###
Fidelity NetBenefits	800-581-5800	1,#################
Fifth Third Bank	800-972-3030	0,0
First National Bank of Omaha	888-530-3626	Press 0 at each prompt.
Ford Interest Advantage	800-462-2614	Choose option 4, then option 0 to speak to rep.
GE Finance CareCredit	866-893-7864	1, 6, 5, 0, 0
GM MasterCard	800-947-1000	Press "0" at each prompt.
Green Dot Online	866-443-6227	Wait through prompts 3 times, then long wait for rep.
Harris Direct	800-825-5723	Press 0.
Honda Financial Services	800-445-1358	Press 0 at each prompt regardless of the message.
HSBC	800-477-6000	1, 3, 0
ING	800-464-3473	Direct to human.
Key Bank	800-539-2968	Remain on line; press nothing
M&T Bank	800-724-2440	Press 0 at each prompt.
Marshall Fields Credit Card	800-280-4356	After greeting, choose option #9, then press 0.
MasterCard	800-MC-ASSIST	000 on each menu
MBNA	800-421-2110	00 when menu starts
Mellon Investor	800-649-3593	Wait through initial recording finishes, select nothing--wait--you will be connected to a live customer service rep
MetLife Bank	866-226-5638	Press # after each menu.
Moneygram	800-926-9400	Press 0 when menu starts.
NAVY FCU	800-914-9494	Press 2, then press * 3 times.
NOVA Information Systems	800 377-3962	Press 0
PayPal	402-935-7733	Say "agent." See also.
Paypal Buyer Credit	866-571-3012	Be silent and at the end of the options press 6.
PNC Bank	888-762-2265	Press * till it says "transfering to customer support;" takes about 3 *s.
Privacy Guard	800-734-0199	Say "agent" or "no" or any word at each prompt.
Prudential Annuity Service Center	888-778-2888	Press *, *. At SSN prompt, press *, *. At end of message will reach rep.
RBS Credit Card Services	800-747-8155	Press 0 at each prompt; eventually get rep.
Smith Barney Benefitaccess	888-822-6067	Press 0.
Sovereign Bank	877-768-2265	Do not say anything or push any buttons. Eventually a human comes on the line.
State Farm Bank	877-734-2265	Press 0
SunTrust	800-786-8787	Press # after each menu.
T. Rowe Price	800-922-9945	Say 'Representative' at every opportunity
T. Rowe Price	800-225-5132	Press 0 at each prompt.
TD Waterhouse	800-934-4448	Press # after opening prompt, then do it again after prompt to be transferred to rep.
The Student Loan Corp. (Citibank)	800-967-2400	Choose option 5.
The Student Loan People	888-250-6401	Press 0 repeatedly.
TIAA-CREF	800-842-2252	Press 00 at each prompt.
TransUnion	800-916-8800	No cheat necessary; 2nd prompt offers human contact
US Bank	800-872-2657	0000
USAA	800-531-2265	Say "representative" at every opportunity.
Visa	800-847-2911	000 (ignore prompts saying that it's an invalid entry)
Wachovia	800-922-4684	0, 0
Wal Mart Credit Card	866-888-3868	0
Washington Mutual	800-756-8000	At any time after the announcement(s) press 0,0.
Washington Mutual	800-788-7000	Press 0 at each prompt regardless of the message.
Wells Fargo	800-869-3557	0,0,0 or when asked for account number say "I don't know"
Western Union	800-325-6000	* then ##
us government	phone	steps to find a human
Dept of Education Loans	800-848-0979	Say and do nothing at the prompt and you will be transfered to someone.
EDD	800-300-5616	When you hear "welcome", press 1, then press 4 and 0 at the next two prompts.
Federal Trade Commission	877-382-4357	At each prompt, press 4, 5, 0.
FEMA	800-621-FEMA	Select language (1 for English), Don't choose any option, just hold for human; or press 00
INS/Citizenship	800-375-5283	Select language, then press 2, 6, 2, 4 at the prompts, press 0.
Medicare	800-MEDICARE	RE; info for part "D" Medicare Prescription Drug Plans- When recording begins say "Agent" 5+ times.
Medicare	800-633-4227	Say "agent" or press 0.
Social Security	800-772-1213	Press 00.
US Dept. of Transportation	800-832-5660	Press 000.
USPS	800-275-8777	Press 3 at each prompt. Press 2 at the next recording.
Veterans Affairs	800-827-1000	Press 1,0.
us insurance	phone	steps to find a human
Aetna	800-537-9384	2, then say "operator" (check this)
Aetna	800-680-3566	* then 0 anytime
AIG	877-638-4244	Direct to human.
Blue Cross FEP	800-451-7602	Wait for prompt, then press 0, 3 to reach a CS rep.
CIGNA	800-516-2898	REGARDING A BILL
Cigna	800-849-9000	##
Delta Dental	888-335-8227	00000, wait through message, select language, 4, 0.
GEICO	800-841-3000	Wait for prompt then 6, 1, 5; Or dail 800-555-2752
Medco	800-251-7690	0000, enter member id or say "i don't have a member id."
Medicare	800-633-4227	After the opening prompt say "agent".
Principal Life	800-247-4695	1 for english, 2, then 0 several times.
Prudential Financial	800-778-2255	Say "Customer Service Representative" several times after intro.
United Health Care	866-844-4864	000000,0,0
USAA	800-531-6095	000 then #; or # initially to dial the extension of a specific representative
us pharmacy	phone	steps to find a human
aarp pharmacy services	800-289-8849	when the puter voice is done hit 000 ignoring all untill you get a haman voice hit 0000
Caremark	800-262-7890	0
CVS	local store	Press 6 to connect to store manager.
drugstore.com	800-378-4786	2, 5
Eckerd	800-325-3737	0 for pharmacy, 8* for manager
Express Scripts - TriCare	866-363-8667	0, listen announcement, 0,0.
MEDCO	800-987-5269	Say "representative" after each message (3x).
Medco Health	1-800-770-2810	hit 0000 whenever a puter comes on
Rite Aid	local store	Press 3 to speak to the pharmacy
Walgreens	local store	0 for a pharmacy employee
Walgreens Mail Order	800-635-3070	0,00
us products	phone	steps to find a human
Bose	800-444-2673	Direct to human.
Entertainment Weekly Mag	866-228-1183	Say "Agent" then "yes" when asked "Do you want to speak to a C.S. rep."
GE Appliance	800-626-2005	000
GE Consumer Products	800-720-2094	Select type the of product from menu and you'll get a human.
Kodak	800-235-6325	*7 or *28
Kodak Gallery (Ofoto)	800-360-9098	Say "customer service representative" repeatedly.
Konica Minolta	800-285-6422	0
Panasonic	800-211-7262	0,0,0
Playstation	800-345-7669	0
Sonos	800-680-2345	1 sales; 2 support
Sony	800-222-7669	When prompted, say "Agent."
Sports Illustrated	800-284-8800	0,0,0,0 (ignore "invalid entry" messages)
Time Magazine	866-731-5401	0,0,0,0 (ignore "invalid entry" messages)
XM Radio	800-967-2346	0
us retail	phone	steps to find a human
Advance Auto Parts	800-314-4243	Press 0 when the automated message begins.
Amazon Visa	888-247-4080	Press 0 twice. Ignore invalid account message.
Amazon.com	800-201-7575	Wait though the first menu for an agent. See also.
Apple Stores	local store	press 5 as soon as you hear the automated menu
Banana Republic	888-277-8953	0
Barnes & Noble	local store	Press 1 or 0 during greeting.
Barnes & Noble.com	800-843-2665	Direct to human.
Best Buy	888-237-8289	Listen to intro, then press 1,2,0,0
Best Buy Card	800-365-0292	00* then press 8
Blair	800-458-2000	Direct to human.
Buy.com	949-389-2000	Dail 0 and direct to rep
Cabela's	800-237-4444	Direct to human.
Circuit City Visa	888-363-8001	Press 0 a lot.
CompUSA	local	0
eBay	800-322-9266	0,0 See also.
Gap Credit Card	800-887-1198	000
Home Depot	local store	Direct to human.
Home Depot	800-793-3768	# 2-3 times
Home Shopping Net	800-284-3100	0
Ikea	800-434-4532	Press 0 many times quickly!
JC Penney	800-222-6161	Press 0 twice, ignoring error message.
K-Mart	local store	0
Kohl's Credit	800 564-5740	After providing account info, press 0 three times
LL Bean	800-441-5713	Direct to human
Lowe's	800-445-6937	Press 0 as the recording kicks in to get to the Operator
NetFlix	888-638-3549	0
Old Navy	800-653-6289	0
Overstock.com	800-843-2446	At the main menu, 0 three to four times to bypass the menu
Petco	local store	3
QVC	800-367-9444	0
Radio Shack	800-843-7422	0,0
RadioShack	local store	Direct to human.
Rent-A-Center	800-422-8186	1
Safeway	local store	As soon as voice prompt starts type 1200 to get human
Sears	800-4-MY-HOME	Be silent to be put in queue for human.
Sears Delivery	800-732-7747	*122
Sears Repairs	800-469-4663	Repeat "Help" everytime the IVR tries to give options.
Sharper Image	800-344-9919	Direct to human.
Staples	800-333-3330	Just wait through intro and you will be connected to a representative.
Staples	local store	0
Stop & Shop	local number	0
Target	local store	0 during greeting.
The Company Store	800-285-3696	0
Tiger Direct	888-999-7300	0
Toys "R" Us	local store	0
Wal-Mart	800-925-6278	1 for directory
us shipping	phone	steps to find a human
DHL	800-225-5345	Press 1, press 5, press 0, enter your phone number.
FedEx	888-463-3339	At message say "Rep"; or press 0
Union Pacific	800-877-5123	Press # sign during main menu options.
UPS	800-742-5877	0,0
us technology	phone	steps to find a human
Adobe Systems	800-833-6687	1 for Adobe, 2 for MacroMedia, 3 for both.
Apple	800-275-2273 6AM - 6PM Pac Time.	000; if virtual rep answers, say "operator"
Apple Tech Support	800-275-2273	0,,0,,0 Wait for IVR response before pressing 0 each time.
Compaq	800-652-6672	When asked what product say "I don't know", then "person", ignore message and human will answer (may gave to hold)
Dell	888-560-8324	00, 0, 0, 0
Dell	800-999-3355	Press "0" repeatedly.
Directv	800-494-4388	Silence, and you will be routed to a human/
Earthlink	888-327-8454	Press 1 to find a dial-in number; 2 for billing; 3 for sales; 4 for support
Epson	800-922-8911	yes
Fujitsu PC Support	800-385-4878	0, 0
Gateway	800-846-2301	Press nothing and wait through message.
Geek Squad	800-433-5778	0,0,0,0,0,0
Godaddy	480-505-8877	4, #, select 1 for new customer 2 existing customer, #again
Hewlett-Packard	800-474-6836	Say "agent".
HP	888-560-8324	00
IBM	800-IBM-4YOU	You go into a hold queue immediately
kodak	800-235-6325	Press # after intro message.
Microsoft	800-936-5700	Always 0. This is true for just about any MS number.
QuickBooks	888-729-1996	1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human
Symantec	800-441-7234	00
Zone Labs, Inc.	877-966-5221	Press 2 for direct to human 24/7
us telco	phone	steps to find a human
Alltel Cellular	800-255-8351	Press # four times.
AOL	800-827-6364	Press 0 repeatedly, ignoring all messages.
AT&T	800-222-0300	Press # four times, then press 1 if for current phone, 2 to enter other number, else 3.
AT&T Wireless	800-888-7600	During prompts, press * then # twice.
BellSouth	877-678-2355	Press *0.
Cellular One	888-910-9191	Press 4.
Charter Communications	888-438-2478	Press 0 eight times.
Cingular	800-211-2445	Direct to human.
Comcast	800-266-2278	Press 000 or be silent and wait.
Cox Communications	877-247-2474	Press 4.
Free 411	800-373-3411	a free alternative to paying $1 or more for 411 calls
MCI/Costco Calling Card	800-938-4949	Press 2 four times.
Metro PCS	888-863-8768	Press #43.
Motorola	800-331-6456	Press 0 twice.
Nextel	800-639-6111	Press 0 five times.
Packet8 (VoIP)	888-898-8733	Ignore message, press 3, then 5 to get to CS rep
Qwest	800-244-1111	Say "Agent" 5 times.
RCN	800-746-4726	Press 5, then 3, then 1.
SBC	800-585-7928	Again, an (intelligent, this time) IVR wants YOUR phone number first.
SBC DSL Support	877-722-3755	Say "no" and enter your phone # (or "yes" if calling from same number on account), then press 0 repeatedly.
Simple Freedom	800-335-6401	Press 1, then 3, then 2.
Sprint	800-658-7564	Direct to human.
Sprint Broadband Direct	888-996-0001	Press 0 twice.
Sprint PCS	866-273-2163	Direct to human.
SunCom	800-786-7378	Press 0 four to five times during or after opening message.
T-Mobile	877-606-4801	Direct to human.
TracFone	800-867-7183	Press 1 for English, wait for next menu to start, then press 5, then 4.
U.S. Cellular	888-944-9400	Press 0.
Verizon 411 Directory Assistance	411	Press 0.
Verizon DSL	800-567-6789	Say "Agent" repeatedly.
Verizon Phone Repair	800-275-2355	Direct to human.
Verizon Wireless	800-922-0204	Press #00 or enter phone # then 0 then 4.
Virgin Mobile	888-322-1122	Press 2, then say: "English", "More Options", "Ask a Question", "Live Advisor", "Something Else", "I don't have one", then enter phone # or say "I don't have one."
Vonage Customer Care	888-250-1799	Direct to human.
us travel	phone	steps to find a human
American Airlines	800-433-7300	00, then say "agent"
Amtrak	800-872-7245	0 or say "agent"
Amtrak	877-444-4773	Direct to human.
Delta	800-221-1212	Say "agent" 3-4 times - every time it asks for a response from you.
E-Z Pass	888-288-6865	0,0,0,0 (ignoring "invalid response" messages)
Jet Blue	800-538-2583	0
Kayak.com	203-899-3120	0
Lufthansa	800-399-5838	Direct to human.
Mariott Rewards	800-321-7396	Enter rewards number and press 0 (or just press 0 if you don't have the #).
National Car Rental	800-227-7368	Direct to human.
Northwest	800-225-2525	*, 0,0 after initial greeting
Orbitz	888-656-4546	#,#,#,#,#
Southwest	800-435-9792	Direct to human. (may hold if busy time)
Travelocity	888-872-8356	#,#,#,#,#,#,#,#,#,# (ignoring "I'm sorry I did not understand" messages)
United	800-864-8331	Do nothing, wait for human.
United	800-864-8331	When you hear "let's get started" say "Agent" ... then "Domestic" or "International" as appropriate.
US Airways	800-428-4322	4, wait, 1
Walt Disney World	407-824-4521	Direct line to Magic Kingdom Guest Relations
us tv/satellite	phone	steps to find a human
Charter communications	866-499-8080	Select language, 0,0,0,0,0,0 (and then hold :(
comcast	800-945-2288	Ignore message and after 25 seconds, a human will answer.
Direct TV	800-347-3288	0 repeatedly
Sirius	888 539-7474	0
TiVo	877-367-8486	Say "Live Agent"
XM Radio	800-998-7900	Direct to human.

259 companies as of Sat, 14-Jan-2006 04:51 CST